Home News TON.Surf is recruiting!

TON.Surf is recruiting!

by lerika

The TON Surf team announces a vacancy for the position of a user support specialist!

Here’s what you need to do:

  • Write unique articles for blog and knowledge base (http://help.ton.surf/);
  • Publish information about weekly project updates and keep it up to date;
  • Create a How To Do It channel on Youtube and fill it with relevant content.
  • Maintain Backlog and FAQ.
  • Maintain the relevance of the information in the help windows in the application interface.
  • Answer users’ questions via all communication channels: via telegrams, by e-mail, on Google Play and the Apple  Store, in the chat of the application, on the project forum.
  • Participate in the translation of applications and the web version of the resource into three main languages: English, Russian, Korean.

Assist in the following tasks:

  • Technical support for team meetings.
  • Adding the TON Surf project to thematic catalogs: startups, new technical solutions.
  • Support for new product releases: writing notes, announcing releases across all channels.
  • Adding statistical information to community channels.

The candidate must express himself calmly in Russian and English. Korean is optional but will be a big advantage.
If you are friendly, efficient, punctual, and have experience in the support service, we will be happy to welcome you to our wonderful team! We guarantee a flexible schedule and cookies!

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